Terms and conditions - El Trull Accommodation

Terms and conditions

Terms and conditions


These conditions of use of the website govern the terms of access and use of El Trull Accommodation, owned by El Trull Side Consulting SL - B09676800 with email address accommodation@eltrull.com, hereinafter referred to as "the Company", which the user of the website must accept in order to use all the services and information provided by the website.

The user, together with the Company that owns the website, may be jointly named as the parties. Simply accessing the website in order to use the same, whether all or part of its content and services, means full acceptance of these conditions of use. The provision and use of the website is understood to be subject to strict compliance with the terms set out in these conditions of use of the website.

Booking conditions

In order to proceed with booking any of the establishments offered on the website, users must register on the platform using their personal data. This data will be recorded for future bookings. The user will be able to access their personal account at all times in order to modify their data and password.

Payment for houses and apartments:

Deposit for Houses
A deposit of € 500 is to be paid 7 days before check-in via bank transfer
The deposit will be returned one month after check-out, to the bank account indicated, once it has been verified that the property has been returned in good condition.

Deposit for Apartments
No deposit is required.

General conditions

Check-in and check-out times

Payment conditions

At the time of booking, the current prices on the website will apply. The company reserves the right to modify at any time, for whatever reason it is required, the prices on the website without prior notice; only the prices for those bookings already made and confirmed will remain unchanged.

The customer declares that he/she has full capacity to make the reservation, being of legal age and being in possession of a valid credit or debit card and issued by a bank that can be accepted by the company. The Customer guarantees that all the data provided on his/her card is valid.

Cancellations and refund policy

Once the confirmation payment has been made, cancellations will not be accepted and no refunds will be made.

Obligations of the user

The user must, at all times, respect the terms and conditions established in this legal notice. Expressly, the user states that he/she will use the website diligently and will assume any responsibility that may arise from the breach of the regulations.

The user is obliged, in those cases in which data or information is requested, not to falsify their identity by impersonating any other person. The user accepts that the use of the website will be made for strictly personal, private and individual purposes. The user may not use the website for activities contrary to the law, morality or public order, nor for prohibited purposes or those that violate or injure the rights of third parties. Similarly, it is forbidden to disseminate, store and/or manage data or content that infringes the rights of third parties or any regulations governing intellectual or industrial property rights.

In the same manner, the user may not use the website to transmit, store, disseminate or distribute data or content that is the carrier of viruses or any other computer code, files or programmes designed to interrupt, destroy or harm the operation of any computer or telecommunications programme or equipment.

The user is obliged to indemnify, and maintain indemnified, the website against any damage, sanction, fine, penalty or compensation that the website may face.

LOPD (Personal Data Law) Compliance

For the processing of data, the website adopts all mandatory technical and organisational security measures, in accordance with the provisions of the current legislation.

The user expressly states that, for any personal or third party data which he/she accesses, enters, modifies or deletes, he/she has the right to do so or has the express authorisation of that third party. The website informs the user that they may exercise their rights of access, rectification, opposition and cancellation by writing to the following email address: info@eltrull.com

Content of the website

The www.eltrullaccommodation.com website offers the rental of houses and apartments located in Lloret de Mar to its users. The prices and characteristics of the accommodation are specified in each individual listing.

Responsibility of the website for content

The application will check the legality of the content or services provided through the platform by third parties. In the event that the user suffers any harm or damage as a result of the use of the application, they should communicate it and any measures deemed appropriate will be taken to resolve it.